Refund and Return Policy

At Gramika Naturals, customer satisfaction is our priority. We aim to provide high-quality Ayurvedic wellness products with safe packaging and reliable delivery.

Returns

We accept returns only in the following cases:

  • Damaged product received
  • Wrong product delivered
  • Product missing from the order

To request a return, contact us within 48 hours of delivery with:

  • Order ID
  • Product images
  • Issue description

Non-Returnable Products

Due to hygiene and safety reasons, the following items cannot be returned:

  • Opened products
  • Used products
  • Consumable wellness items
  • Herbal powders and supplements once opened

Refund Process

Once the issue is verified:

  • Refunds are processed within 5–7 business days
  • Amount will be credited to the original payment method

Cancellation Policy

  • Orders can be cancelled before dispatch only.
  • Once shipped, cancellations are not allowed.

Contact for Refund Requests

Email: support@gramikanaturals.com

Gramika Naturals – Premium Ayurvedic Products & Natural Wellness Store in India.