Thank you for shopping with Gramika Naturals—your trusted destination for premium Ayurvedic wellness and natural products across India. We are committed to delivering your order safely, efficiently, and on time.

1. Shipping Coverage

We currently provide reliable shipping across all major regions and pin codes within India.

2. Order Processing Time

• Processing Window: Orders are meticulously processed within 1 to 3 business days.

• Note: Orders placed over weekends or during national public holidays will be processed on the next immediate business day.

3. Estimated Delivery Timelines

Once dispatched, your order will reach you within the following timeframes:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

Please note: Delivery timelines are estimates and may occasionally vary due to unforeseen circumstances such as extreme weather conditions, local courier delays, or peak promotional volumes.

4. Shipping Charges

• Applicable shipping charges will be calculated and clearly displayed at checkout before you complete your purchase.

• We occasionally provide free shipping promotions on eligible orders or special promotional events.

5. Order Tracking

As soon as your order is dispatched from our facility, complete tracking details and updates will be shared directly with you via email and SMS.

6. Address Accuracy Policy

Customers are entirely responsible for providing accurate and complete shipping details at checkout. Gramika Naturals cannot be held liable for delivery failures, delays, or lost packages resulting from incomplete or incorrect addresses provided by the customer.

7. Damaged or Defective Packages

We take utmost care in packaging your products securely. However, if you happen to receive a damaged package, please follow these steps:

1. Take clear photographs of the damaged package immediately upon receipt.

2. Contact our support team within 48 hours of delivery to report the issue.

8. Customer Support

If you have any questions or require assistance regarding your shipment, please reach out to us:

• Email: support@gramikanaturals.com

Gramika Naturals – Premium Ayurvedic Products & Natural Wellness Store in India